Frequently Asked Questions
Everything you need to know about your lifeguard and swim gear orders.
How long does shipping take for custom lifeguard uniforms?
Customized apparel, including embroidered or screen-printed lifeguard uniforms, typically ships within 7-10 business days. Non-customized items usually ship within 24-48 hours.
What is your return policy for swimwear?
We accept returns on unworn swimwear within 30 days of purchase, provided all original tags and hygienic liners are intact. Custom-printed suits are final sale.
Do you offer bulk discounts for facility or team orders?
Yes, we offer competitive volume pricing for community pools, waterparks, and swim teams. Please contact our sales department for a customized quote.
How can I track my order?
Once your order has been processed and shipped, you will receive an email confirmation containing a tracking number and a link to the carrier's website.
Are your rescue tubes and boards certified?
Absolutely. All of our lifesaving equipment meets or exceeds industry safety standards and is used by professional lifeguards worldwide.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and officially authorized Purchase Orders from government or educational institutions.