Returns & Exchanges
At The Lifeguard Store, we want you to be completely satisfied with your gear; if for any reason you are not happy with your purchase, you may return or exchange unused items within 30 days of delivery. Please ensure all tags are attached and items are in their original packaging to qualify for a full refund.
Initiate Your Return
Log into your account or use our guest portal to select the items you wish to return and receive a Return Authorization number.
Pack Your Gear
Securely place the items in their original packaging, ensuring all labels and protective liners are intact, and include a copy of your packing slip.
Ship It Back
Attach the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our warehouse inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing